Frequently Asked Questions
Everything you need to know about your travel companion.
What is the standard delivery timeline for my order?
Orders are typically processed within 24 hours and delivered within 3-7 business days depending on your location.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. The product must be unused, in its original packaging, and with all tags intact.
How do I claim the warranty on my Nasher Miles luggage?
You can register your warranty on our website. To file a claim, simply email our support team with your order details and photos of the defect.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) in most serviceable pin codes.
Are your bags cabin-size compliant for all airlines?
Our cabin luggage is designed to meet the standard dimensions of most domestic and international airlines; however, we recommend checking specific airline limits before travel.
Are the materials used in the luggage scratch-resistant?
Yes, our hard-shell suitcases are crafted from high-quality Polycarbonate or ABS with a micro-diamond texture to minimize visible scratches and scuffs.